Terms of service

These Terms of Service govern your use of our website and the purchase of products from Calibre Collective Ltd (“we”, “us”, “our”). By accessing our site or placing an order, you agree to these Terms.

1. About Us

Calibre Collective Ltd is a UK-based retailer specialising in new, vintage and pre-owned watches.

Contact:
📧 sales@calibrecollective.co.uk

2. Eligibility

By using our website, you confirm that you are:

  • At least 18 years old, and

  • Legally capable of entering into binding contracts.

3. Product Information

We make every effort to ensure all product descriptions, images and prices are accurate.

However:

  • Vintage and pre-owned watches may show signs of wear or patina

  • Timekeeping performance may vary and is not guaranteed to match modern manufacturer standards unless stated

All products are sold subject to availability.

4. Pricing & Payments

  • All prices are in GBP (£) and include VAT where applicable

  • We reserve the right to change prices at any time

  • Orders are confirmed only once payment is received in full

We accept payments through secure third-party providers.

5. Order Acceptance

We reserve the right to:

  • Cancel any order

  • Refuse service

  • Limit quantities purchased per customer

If an order is cancelled, a full refund will be issued.

6. Delivery

Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by couriers, customs, or events outside our control.

Risk passes to you once the item is delivered.

7. Returns & Refunds

Returns are governed by our Returns & Refunds Policy, which forms part of these Terms.

8. Warranty & Liability

  • New watches may be covered by a manufacturer’s warranty

  • Vintage/pre-owned watches are sold as described, without manufacturer warranty unless stated

We are not liable for:

  • Normal wear and tear

  • Water damage unless water resistance is explicitly stated

  • Damage caused by misuse, impact, or unauthorised repairs

9. Intellectual Property

All website content, logos, text, images and branding belong to Calibre Collective Ltd and may not be copied or used without permission.

10. User Conduct

You agree not to:

  • Use our website for unlawful purposes

  • Attempt to gain unauthorised access

  • Interfere with site functionality

11. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential losses.

Nothing in these Terms limits your statutory consumer rights.

12. Governing Law

These Terms are governed by and interpreted under the laws of England and Wales.

13. Changes to These Terms

We may update these Terms at any time. The latest version will always be available on our website.